Reviews

Thank you Trish for helping me get my first Rolex!

Trish at Lux Bond & Green in Westport is truly outstanding! Her professionalism is second to none, and she has an impressive depth of knowledge about watches. What sets her apart is how relatable and approachable she is—she really takes the time to listen and understand exactly what you’re looking for. I never felt pressured or rushed, just genuinely cared for. If you want a top-tier experience with someone who knows their stuff and makes the process enjoyable, Trish is the best! Five stars, highly recommend!

Thank you Lisa for making the delivery of my dream watch happen! Everything about this purchase was fantastic, including the amazing customer experience you and the Lux, Bond, and Green team deliver.

Lisa is fantastic

Aqui was extremely helpful in helping me pick out a watch. Great experience and will be back!

Lisa was absolutely wonderful to work with. She was very patient with us and explained in details all of the options. I ended up with the Rolex I wanted in much less time than I expected. Highly recommend coming here for your next Rolex!

I’ve been wanting to grab my first Rolex for some time now. The purchase process can be intimidating because of the different routes you can take but I came to the conclusion that an AD is the way to go. I stopped by the store after passing it everyday during my lunch breaks and Lisa made my colleagues and I feel so welcomed. She took the time to explain different aspects of Rolex’s and the industry while listening to what I was looking for. I ended the visit with my name on the list for my first Rolex and big smile. Looking forward to picking it up when it comes, thank you Lisa.

I bought my wife’s engagement ring here and the experience couldn’t have been better. Charlie took me through the entire process and explained the differences between color, clarity, cut, etc. I left there feeling very confident I made a good decision and got the most out of my money. 10 out of 10 would recommend to anyone looking for a Jeweler who is extremely helpful and trustworthy!

Great experience working with Trish. Highly recommend!

Amazing service provided by Lisa while I was shopping for a milestone anniversary gift for my husband. Thank you!

Lisa was fantastic! I came in to see her with a special watch request and she was able to deliver in a very reasonable amount of time. I highly recommend!

Lisa is one of your best sales associates. She was great to deal with. Very happy with my GMT Batman. Thank you so much!!

Such an amazing crew. Top level service and great collection

Our experience at Lux Bond & Green in Westport was fantastic. Lisa was extremely helpful and made shopping for my wife’s birthday gift fun and stress free. This was my second transaction with Lisa and on both occasions I never felt pressure or rushed. She is very knowledgable about all the time pieces and a pleasure to talk to.

Go visit these folks! A wonderful experience from a fantastic store. Special shout out to Lisa who was always great conversation and informative during my experience. Ask for her when you stop by, her and her team won’t steer you wrong!

Lisa was great to work with, she was knowledgeable and attentive and came through with our order just in time for a special occasion.

My fiancé and I had the pleasure of working with Trish Schwartz to source a magnificent emerald cut engagement stone and setting - it's just breathtaking! Trish was an absolute pleasure to work with - competent, responsive, and proactive - all with a smile and never any pressure - she's a gem!

I visited the Lux Bond & Green Westport location this past weekend looking to purchase my first Rolex. I recently lost two family members, my mother and little brother and was looking to use some inheritance towards my purchase. This would be something I could remember them by and cherish for many years to come. After already having a very rough year I decided to visit the store and inquire about moving forward with my purchase. The moment my family and I stepped in the door Aqui introduced himself and showed us the few models I was interested in. Aqui was not only very patient, but kind, compassionate, and caring. lux Bond & Geen is very fortunate to have a gentleman of his caliber on staff. I am very thankful for the experience, and was lucky to meet Aqui. The day after the visit we got some great unexpected news, my wife is pregnant with our second child. I will be patiently waiting his call in hopes one day he can secure the watch!

I had an exceptional experience speaking with Aqui at Lux Bond and Green. He took the time to sit down with me and truly understand what I was looking for. He was extremely knowledgable, patient and happy to answer all of my questions. I’m so happy I decided to visit the store and I look forward to my next visit.

Great service, a pleasure to deal with, and no nonsense approach to sourcing and selling me the watch i wanted.

Lux Bond & Green stands out from the rest and it’s not close. Best in class customer service and experience from Simon and the team. They are the “logical alternative” to ANY jewelry stores in the Northeast.

Great experience with the team at Lux Bond & Green. Everyone is helpful, courteous, and responsive. It was a pleasure working with Trish as well. Thanks

Every time I go into the Westport location, it’s a great experience. The quality of service is amazing , at the same time as a customer you always feel appreciated and that the staff was there to help you in any way they can. This location is unique and unfortunately this type of experience is an endangered species at retail so they are doing something very special and I am very grateful and lucky to have this location so close to me.

I had a tremendous time meeting with Aqui at Lux Bond and Green. A truly honest and knowledgeable professional in the luxury watch world. I would highly recommend him and their AD to anyone looking to start their watch journey or simply adding to their collection.

Lux Bond & Green is always an excellent and trustworthy store with top notch customer service. Today we worked with Simon in the Westport store and he helped us with evaluating and validating some personal diamonds we had purchased outside the US, but also worked through repairs of sentimental jewelry pieces and shipping off some watches for overhauls. I look forward to returning without my husband to purchase him an anniversary present. I would also like to call out that we were able to bring out pup into the store and he got showered by treats. I highly recommend this store (and any of their locations). When it comes to purchasing jewelry, there is no place I trust more. Thanks again to Simon for the help and honesty!

Lisa is great!

What a pleasant experience! Staff were super friendly and special shout out to Trish for the help!

My entire shopping experience was terrific. Simon made sure to take care of every detail in the purchase of my new Tudor Pelagos 39, I'm in love with my new watch and would 100% recommend Lux Bond & Green.

Lux Bond & Green gave me great service when I was buying my most recent watch. Aqui was very helpful in deciding which watch to buy and was able to get it much faster than expected. I’ll definitely shop with them for my next watch.

The most amazing sales experience I’ve ever had! Tricia is the most phenomenal woman and salesperson I’ve ever had the pleasure of buying from! She made my experience from start to finish so memorable! I bought a Rolex for my husband Eric in April and I returned to Tricia to buy myself one as well! She wasn’t pushy and I so knowledgeable on making sure it was the perfect watch for me! Well I came back because she was right I absolutely loved it and couldn’t stop thinking about the watch! Her honest, direct communication style is so refreshing! I am a customer for life and the smile on my face proves it all! Thank you Tricia for making my day, week, month and possibly my year! Best purchase ever 5 stars ⭐️

Lux Bond & Green in Westport has a great location! I met with Trish as a walk-in with my fiancée and puppy to get my 1st Rolex. I had a change of heart away from the 2-tone Submariner aka Bluesy and onto the SS GMT-Master 2 Batgirl/Batman which Trish is trying to source. I highly recommend working with Trish as she’s very friendly and personable. I can’t wait for my call/text for pick up!!!

Purchased my first Rolex from Lisa. Cannot say enough positive things about both her and Lux Bond and Green. Highly recommend is anyone is looking for a Rolex, call Lisa!

An amazing experience! I worked with Juliet, who was so helpful in my purchasing what I think was the last small size Yurman bracelet in the country - incredible. A shout out to Annie as well! I will always do business with Lux, Bond, and Green - folks, this is the real deal in customer service.

absolutely amazing ! trish is a true professional and provides great service thank you LBG !

Lisa was a dream to work with! She kept in frequent contact and came through just in time for Christmas. We will definitely be back for our luxury watch and jewelry purchases in the future.

Today was my first time shopping at this store location and I can't wait to go back! I was looking for a David Yurman Chevron bracelet for myself for Christmas. I was helped by Oscar who was most helpful and friendly. He was very patient and showed me different styles until i found exactly what I wanted. As I was checking out I met Aqui who was also very friendly and helpful as I bought two ornaments on an impulse. They both wrapped up my purchases with care and invited me back. I will definitely make this my go-to store for myself and to get gifts for others. What an AMAZING experience! Thanks Oscar and Aqui.

Great customer service and amazing experience. Unexpectedly stopped by here on my way back home and ended up with a beautiful Date-Just 41. Trish was welcoming and helped me find the rolex I’ve always wanted. Everyone here was great.

I wanted to express my appreciation for the service provided in the Westport store and to thank the gentleman named Aqui that recently helped me with service on my watch. He was courteous, experienced and professional and I am confident that my watch was in good hands. I appreciate the expert attention and assistance that has been provided by LB&G and most recently by Aqui in the Westport store. Best wishes for the holidays and for the New Year.

we had a wonderful experience at the Westport store. Trish is warm and very knowledgeable. She helped our daughter pick out some special jewelry that she loves.

Fantastic experience. Highly recommend! Excellent communication with Trish. I look forward to my next purchases.

Trish is a rockstar. Great experience and will be a repeat customer for sure!

Super friendly, incredibly knowledgeable and helpful staff. Huge shout out to Trish and Lisa for sourcing a watch that I’ve been trying to find for a long time!

Marita and all the staff at Lux, Bond, and Green are amazing! So courteous, knowledgeable and professional in helping me. Will always be a loyal customer! Thank you.